Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only. They are not a reliable way to earn money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win. Please only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use online pokies services. It is illegal for anyone under the legal age to gamble. We are committed to preventing underage gambling.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a problem with gambling:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money intended for essentials like rent, bills, or food
- Hiding or lying about your gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Feeling the need to gamble with increasing amounts of money to get the same excitement
- Being unable to stop or reduce your gambling despite wanting to
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing mood swings or irritability when you cannot gamble
- Borrowing money to gamble or to pay gambling debts
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
Most online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose in a session or over time
- Session Limits: Set time limits for your gaming sessions
- Reality Checks: Receive reminders during play to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
We encourage you to use these tools proactively to maintain responsible gaming habits.
Support Organizations in New Zealand
If you or someone you know needs help with problem gambling, please contact one of these organizations:
New Zealand
- Problem Gambling Foundation - Free counseling and support services
Phone: 0800 664 262
Website: www.pgf.nz - Gamblers Anonymous (New Zealand) - Peer support meetings
Website: www.gamblersanonymous.org.nz - 1DOC Health - Online counseling for problem gambling
Website: www.1doc.co.nz
International Support
- GamCare (UK) - www.gamcare.org.uk
- GamStop (UK Self-Exclusion) - www.gamstop.co.uk
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
- National Council on Problem Gambling (US) - www.ncpgambling.org
Seek Help Today
If you believe you have a problem with gambling, please reach out for help. Support is available, and recovery is possible. You don't have to face this alone.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support.